- Go as early as possible. You'll avoid long checkout
lines, and "associates" will have more time to help you with
things if you need it.
- If you're looking to save money, buy your fasteners
somewhere else. Especially galvanized bolts, carriage bolts, lags, washers
and nuts. How big a difference can it be? A 1/2 x 5" carriage bolt
sells for $1.87 at HD, $1.25 at my local lumber yard, and a 4 pak at
Orchard Supply Hardware for $3.29 (or 82 cents each!). May not be a
big deal if you just need a handful of fasteners, but if you're say
building a deck where you'll need 50 or more bolts, that's a considerable
chunk of change!
- Do NOT under any circumstances purchase Glacier Bay
products at Home Depot. These are products manufactured specifically
and ONLY for Home Depot. That means if you ever need to get parts for
it, you'll be stuck with the most moronic jackasses you've ever seen
trying to get the part. You won't be able to order it over the phone,
online or through any other company. You will HAVE to walk in to a Home
Depot and deal with these morons face to face.
- Home Depot has a nice little thing going with small
"incidentals". That is, sure, you can get a brand new toilet
for $50, but when you go to get the teflon tape or the escuchion plate
or a brass pipe nipple, you're gonna get burned BIG TIME! Case in point...
I'm installing two pedestal sinks, so I needed 5 1/2" escuchion
plates. They list them at $1.98 ea. [update 4/20/06 now $2.12 each!)
Luckily they were out of stock, so I went to my plumbing supplier down
the block. 42 cents each! Muliply that times 5 and you get $2.10. If
HD had them, I would have been paying a whopping $9.90 for the same
exact thing! Watch out for those little things.
- Lumber can be hit or miss. The positive is that you
can pick out good pieces yourself. The bad is that the pile can be picked
over or often times non-existent. Waiting to get a new bundle pulled
down can literally take an hour or more. Another negative is the lack
of variety. If I need say 2 4x4 posts 5 foot each for a fence I'm building,
I'm stuck buying two 8 footers since they don't sell 4x4's in anything
but 8' lengths whereas a lumber yard will likely stock them in 2 foot
increments and I can buy my 10 foot section and cut it in half. No wasted
money. [Submitted 2/2/06] the Homedepot sells 8's 10'
12' &16 just look arond . Unless you need someone to hold you'r
hand while you shop.
- Don't deal with the heavy stuff like concrete at HD.
Your local lumber yard probably sells concrete for pennies more than
HD. At HD you have to load it on your cart, wheel it around to checkout
(often very difficult given the quality of their carts and the cluttered
aisles), then load it into your truck. Load 10 - 60 pound bags and you're
actually handling 1800 pounds! On the cart, onto your truck, off your
truck. At the lumber yard, they load it for you, so you're just handling
600 pounds off the truck. That's worth an extra buck to me!
- I can't stress this one enough. Triple check the part
you just pulled off the shelf. It may "look" like the part
in the tray it's supposed to be in, but often is not. Things like copper
couplings with and without a stop, PVC elbows with one side threaded
look identical. Read the barcode of the item and make sure it matches
the sticker on the shelf.
- If the shelf price is different than the actual price
when you go to checkout, don't argue. You'll simply lose. The wrong
shelf price guarantee while displayed prominently on banners around
the store is in actual practice a myth.
- Oftentimes supply houses (plumbing or electrical) are
significantly cheaper and almost always more efficient than Home Depot.
Do a tiny bit of research so you know exactly what you need and what
to ask for.
- The layout of every HD is different. Some (like my
local High Street Oakland) have TWO plumbing departments about a 1/4
mile apart from each other. You just have to learn whether the plumbers
putty is in the faucet/supply line/waste line department rather than
the copper/iron/PVC section.
- Face all your lumber with the bar codes in one direction,
and for the love of peace make sure there IS a bar code on your item.
This will get you checked out faster. Yes, I know... it's not YOUR job
to check these things, but do you want to get out of there or not?
- Use the garden center checkout. If the front lines
are busy, this will *usually* be a time saver. There is the chance of
someone with a cart full of plants with half their barcodes missing.
- In the paint department, try specifying what brand
you'd like. They automatically give you Behr Premium (because that's
their highest markup). Do some research on the pricing and quality.
I've had really good luck with Glidden and saved a few bucks.
- Be nice to the cashier. As frustrated as you are over
the long waits and the problems at checkout, these people for the most
part actually hate being there and are being treated like shit. Next
time you go, smile and ask them how they're doing. The hell hole that
is Home Depot is not their fault and you'll be surprised how fast that
bad attitude disappears!
- Don't use any of their services (i.e. roofing, furnace
installations, etc.). If everything goes smoothly, you got lucky. The
problem is when there are problems. Judging from the HUGE amounts of
negative responses we've received on these services, when things go
wrong, you will have a very difficult time getting things straightened
out IF you ever do. Very, very bad idea.
- If you need something custom cut (i.e. wire, chain,
tubing, lumber, etc) go to a lumber yard, small hardware store, or OSH.
THD is NOT the place to go when you need that kind of help. You'll be
pulling your hair out.
- Home Depot is NOT the place to purchase appliances.
Trust me. For one thing it's highly likely you'll be able to find anything
in stock. And if you do, and there is any problem whatsoever, you're
going to regret it. Check out the forum here. There are TONS of appliance
nightmares in it. Go to appliance stores or Sears. The prices are similar
if not better, and the service is significantly better.
- [Submitted 6/18/05] When you enter
a cashier line, make sure that the items you have are CLEARLY ticketed.
In the event that they are NOT, you WILL be asked to go back and get
another one. It is not our job to price it for you. [So it's the customer's
job to write out tickets? Interesting.... let's see... 1000' of romex...
- [Submitted 6/18/05] The tool rental
registers are also a nice alternative to waiting in line. There are
typically not too many people waiting in line to rent tools. This only
works, however, with a few items. They will send you to the main registers
if you have a cartfull.
- [Submitted 6/25/05] If you need something
in the overhead dont bother asking an employee to get it with a lift.
Climb up there yourself and you'll save a lot of time. Grow some balls!
- [Submitted and altered (sorry) 6/25/05]
Do NOT take your little boy or girl into a Home Depot. The place is
dangeorus enough for adults what with garbage all over the place, carts
over-loadedwith 16 foot stacks of lumber, metal banding all over the
place and other hazards.
- [Submitted 7/13/05] If you are planning
on getting a large quantity of lumber, bring your own loaders. Most
likely there won't be any one around to help you and if there is, don't
expect much out of them.
- [Submitted 7/13/05] Do not expect
the people in the departments to know everything, many of them are hired
because the sales floor needs people, not for their experience. Though
this may be true, be nice to them and most of the time they will be
as helpful as possible.
- [Submitted 7/13/05] Be
prepared to wait in line for cheaper prices! If you want to be held
by the hand and not wait in line, then pay for it by visiting the mom
and pop store.
- [Submitted 7/13/05] Take your frustration
to the District Manager, don't kick and scream at the store and look
like an idiot because you waited "30 minutes" when it was
actually 5. Be a reasonable complainer, be calm and avoid using them
to vent life stress to get results.
- [Submitted 7/13/05] Stupid
People. Don't you realize that most of the child abductions are from
Home Depot stores? You're busy salavating over some drill bit, and little
Susie or Bobby are nowhere to be found. 1/2 hour later, and NOW you're
panicked! PAY ATTENTION!
- [Submitted 7/18/05] When
you illegally smuggle a plant into the US from Hawaii, Don't insist
on speaking to the garden ass. who is in sch with a focus on environmental
hort and expect him to tell you how to grow said plant.Use printed sheets
brought from net idiot
- [Submitted 7/18/05] If you live in
the Northern Californa area visit the Fremont store. You will be suprised
it's an excellent store.
- [Submitted 7/18/05] My opinion of
home depot is low, I can say from personal experience if you go to a
local lumber yard you will save money on some of your items and a ton
of money wasted time. Home Depot can eat up 2 hours picking up simple
items. I banned it.
- [Submitted 7/27/05] You can get bags
of mulch, soil, and sand, really cheap if they are broken, ask an associate
for a broken pallet of one of the three. They are about $6.
- [Submitted 7/27/05] Ohio they are
getting rid of anyone that knows anything its like give the new hires
a test if they flunk they are great anyone with a brain will get out
and go to a real home improvement store LOWES
- [Submitted 7/30/05] Watch out for
special orders. They measured my doors through their "Home Services
and I still got the wrong sizes. And the "fancy" front door
shipped with the "fancy" glass and no door!! Taking as long
as original order to be straightened out!
- [Submitted 8/2/05] Remember that most
people come to the Home Depot because something is broken. DON'T take
out your anger on the cashier. That is what makes them quit and gives
you the long lines. Try to be nice to the cashiers. They have it hard
enough without you yelling
- [Submitted 8/11/05] rememeber when
you are talkimg to Sales person you get more with kindness than Anger.
Battery is battery whether is on a custormer or a employee;neither is
worth jail time (vocal or physical)
- [Submitted 8/16/05] Save yourself
all of the headaches of dealing with Home Depot, pick up your phone
book and find a small independent local hardware store and go there
instead of these corporate monsters, that extra penny or two you'll
pay just means that you may actually get some help or advice when you
need it, or someone who knows what the hell they're talking about! BOYCOTT
- [Submitted 8/16/05] If at 9:30 Sat
night, you ask the Garden Center folks to find you a cart, load 5 measly
bags of mulch, and put it your car while you watch, don't expect them
to be excited about it, as you will be the 1000th lazy person that day.
(Unless you're elderly.)
- [Submitted 8/19/05] Stay out of the
mens rest rooms. They are nothing but pick up places for married men.
- [Submitted 8/19/05] If customers are
assholes, employees are gonna be assholes right back at you. Don't climb
the ladders, you're not allowed [just run around looking for
someone to help you for an hour]. Don't be an idiot and cut
your chain and slice your hand at the same time, it says 'employees
only' on the cutter [just run around looking for someone to
help you for an hour]. And stop whining because you didn't
get help right away, people are busy. Or maybe you smell.
- [Submitted 9/20/05] If you plan on
building anything more than a birdhouse DO NOT buy your lumber from
homedepot, the lumber is indoors w/no access to moisture. low moisture
content = dry cracked wood. dont be stupid!
- [Submitted 9/20/05] When returning
items please have your receipt, especially when returning a
high dollar item! Returns associates have certain questions they are
required to ask;don't get mad at 21 yr olds for doing their job. I am
tired of getting yelled at by grown men!
- [Submitted 9/20/05] Get your cart
when you come in from the parking lot. It is not the job of the associate
to get the cart for you. [You learn something new every day...
I thought it WAS the job of an associate to pull the carts in from the
- [Submitted 9/20/05] Associates are
nice to costomers who dont scream at them about how much the store sucks
before they are asked a real question and dont get pissed when they
offer to send you to someone who may know more about a product
- [Submitted 11/23/05] Bring a pin and
paper with you. Double check that your item has a sku or upc, if not
write down the sku # on the white price tag. This will save you tons
of time cause cashiers have to call that department for a price check
and no one will answer. No one!
- [Submitted 11/23/05] The Home Depot
motto is "You can do it. We can help." It is not "Tell
us what you want and we'll do it for you."
- [Submitted 11/23/05] Don't go to Home
Depot. But if you must, when you buy a plant from tha garden center,
always check it for bugs and or fungus on it. A lot of their plants
are not always as healthy as they look.
- [Submitted 11/23/05] PLEASE be patient
if you have a problem at the self-check out. The person running it sometimes
has to help 4 people at once when the machine only allows you to help
one person at a time. And for Goodness sake if you "Hate self check
outs" please do not go to them and DON'T tell the person stuck
running them they're "taking away jobs." It's not like the
cashier hand picked the people they needed to fire to afford a self
check out machine..........
- [Submitted 2/2/06] Remember the associates
are there for a job only, most are not life employees just there for
a check. Even though HD as a compiny does not care for its workers they
pay a little better then most other places for the same work, just be
kind, we will help!!
- [Submitted 2/2/06] 90% of installations
go well and the other 10% can partially be HD fault or installers, or
vendors...it happens everywhere...also the people answering the phones
don't need details, just where to send the call
- [Submitted 2/2/06] When shopping for
doors and or windows, make sure you know your measurments. (preferably
Rough Opening) There is no "standard" sizing. If you are unsure
how to measure, ask. Double check special orders before you pay. A 15%
restocking fee applys to S.O.
- [Submitted 2/2/06] When ever you go
to a Home Depot and you ask an employee to direct you to the merch that
you need, make sure they take you to that isle that they say it is located.8
out of 10 times they will be wrong and you can prove them wrong walk
with them to isle
- [Submitted 2/2/06] Avoid the holiday
season, many employees get screwed out of holiday pay they earned and
will quit or clock in and go right to the break room. Mangers will not
help you, they will just pawn their job off on a kid making less than
$8 an hour.
- [Submitted 4/20/06] If you need help
loading concrete, the associates will help you. But if you are a healthy
man there is no reason you can't load 10 bags on a cart yourself. Don't
expect us to load it with a forklift; that will take far too long as
opposed to taking one minute out of your time to load them. If you need
20 bags it's still quicker to load it by hand. Ask for help. Someone
will help you. But don't stand there and watch them do it. We are there
to help you; we aren't your servants. If you need 30+ bags then a forklift
will usually be used. But be patient... it takes time to get the gates
in place and make sure the aisles are clear, especially when it is busy.
Don't wait outside in your truck for half an hour. Get some initiative
and start loading them on a cart. You might actually lose that beer
- [Submitted 4/20/06] Never walk up
to a cashier and say "You looked bored. I thought I'd put you to
work." No, I wasn't bored. I was busy working my brain trying to
come up with a better job idea so I don't have to spend the rest of
my life as an f*ing cashier at Home Depot.
- [Submitted 4/20/06] Find yourself
a "hook-up." Pick a person or 2 in a certain dept. and make
sure that you only go to them everytime. You will develop a trust, and
learn all the neat secrets. I promise.
- [Submitted 4/20/06] I shop at Home
Depot and maybe employees should have a home page on all the ASSHOLE
CUSTOMERS that are out there................ liars, cheats, and thiefs.
O have been inline behind a few of them. You can't imagine the lenghts
people go to.
- [Submitted 4/20/06] When entering
HD take your own cart in, we are not your slaves. When at SCO have patience,
it's a virtue. Its no problem to return items with your receipt, but
if you lose your receipt its your problem not ours.
- [Submitted 4/20/06] If you have only
a few items self checkout is the way to go, just scan and set on the
scale. Don't pick it up until you are paid. If you get a error message,
don't touch anything the cashier will clear you quickly, so you can
move on. It's too easy.
- [Submitted 4/20/06] The very best
way to voice your oppinion about a HD store is the login and password
on your receipt. Store Managers are graded on Voice of the Customer.
Give names of good and bad employees and they will be dealt with, I
- [Submitted 4/20/06] If you can't seem
to find it in you to take your used, empty buggy/cart to the cart holders,
leave your buggy at the door or in the store on your way out. This prevents
buggies from rolling through the parking lot AND HITTING MY CAR! Thank
- [Submitted 4/20/06] stay away from
flooring they hire day labor installers ( better off with a blind and
a blind seeing eye dog
- [Submitted 4/20/06] Dont use the toilet
displays if you have to go to the bathroom... Home Depot does have bathrooms
taht you can use and most of the time they are clean...unless some decides
to crap their pants and then throw their dirty underwear all over the
- [Submitted 4/20/06]DONT GIVE BOB NARDELLI
YOUR MONEY! SHOP SOMEWHERE ELSE!!!!!!!!!!!!
- [Submitted 4/20/06] The self check
out is lousy. Most of the time it will tell you, Please remove the non
scaned Item in the bagging area. It seems the person running it spends
more time with it not working properly. They need to get rid of it.
- [Submitted 4/20/06] They never have
enough carts. I always end up spending Five To ten min waiting for some
one to come out of the store with one of the large metal carts that
you need to carry 2X4'& plywood on, They never seem to have enough
of them even when business in slow that day.
- [Submitted 4/20/06] Dont order anything
special Order, You will be old when it arrives
Sorry, no longer accepting submissions.